Frequently Asked Questions

We provide on-site and remote PC repairs, including hardware diagnostics, virus removal, data recovery, custom gaming PC builds, and software troubleshooting for desktops, laptops, and gaming rigs.

Our technicians usually resolve most issues within 2-3 hours, depending on the complexity. For urgent repairs, we offer priority on-site support throughout Dubai.

Yes, we provide a warranty on parts and labor for all repairs and custom gaming PC builds to ensure peace of mind and long-term reliability.

Absolutely! We specialize in custom gaming PC builds tailored to your performance needs and budget, using the latest high-quality components.

We use top brands such as NVIDIA, AMD, Intel, Corsair, ASUS, and MSI to ensure performance, durability, and compatibility in every custom build.

Yes, our remote support services allow us to troubleshoot and fix software-related problems without the need for an on-site visit, saving you time and hassle.

Signs include slow performance, frequent crashes, overheating, or inability to run new software/games. Our experts can diagnose and recommend the best upgrades.

Yes, we offer thorough virus and malware removal services to protect your system from threats and improve overall performance.

Our data recovery specialists can retrieve lost or corrupted data from hard drives, SSDs, and other storage devices, subject to the extent of damage.

We accept multiple payment options including cash, credit/debit cards, and digital wallets for your convenience across Dubai and UAE.

Optimizing your gaming PC involves updating drivers, adjusting game settings, upgrading hardware like GPU/RAM, and keeping your system free from background processes.

We offer custom budget-friendly gaming PCs built with reliable components that provide excellent performance for entry-level and mid-tier gaming.

Liquid cooling generally offers more efficient heat dissipation, making it ideal for high-performance gaming PCs, but air cooling can be sufficient for many builds.

Laptop upgrades are limited but possible, such as adding more RAM or switching to SSD storage; however, GPU upgrades are usually not feasible.

Check cooling systems, clean dust from fans and heatsinks, improve airflow, and consider upgrading cooling solutions to prevent overheating.

Use reliable antivirus software, keep your system updated, avoid suspicious downloads, and back up data regularly to protect against ransomware.

Gaming laptops offer portability and convenience, but desktops generally provide better performance, upgradeability, and value for money.

With regular upgrades, a gaming PC can last 4-6 years, but some components like GPUs may require replacement sooner depending on gaming demands.

We provide professional multi-monitor setup and configuration services, including hardware installation and display calibration for immersive gaming.

Yes, ServiceMyPC offers fast and reliable on-site PC repair services throughout Dubai for gaming PCs, desktops, and laptops.